Privacy Policy
Effective Date: November 20, 2025
Medipack Health Solutions (“Medipack,” “we,” “us,” or “our”) is committed to safeguarding personal data and ensuring compliance with applicable privacy and data protection regulations. This Privacy Policy describes how we collect, process, use, retain, and protect personal information obtained through our website and related services.
Medipack may collect the following categories of data:
Personal Information: Name, email address, phone number, organization details, or any information submitted through contact forms or inquiries.
Usage Data: IP address, browser type, device identifiers, and website interaction data.
Cookies and Tracking: Data collected through cookies for functionality and analytics. For more details, refer to our Cookies Policy.
Communication Records: Information contained in correspondence, inquiries, or support requests.
Medipack processes personal data for the following purposes:
To respond to inquiries, requests, or communication submitted by users.
To improve website functionality, performance, and user interaction.
To provide administrative or service-related notices when necessary.
To comply with legal, regulatory, or contractual obligations.
Medipack processes personal data based on one or more of the following legal grounds:
Consent of the data subject.
Performance of a contract or pre-contractual arrangements.
Compliance with legal obligations.
Legitimate interests pursued by Medipack, such as system improvement and security.
Medipack applies commercially reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, or misuse. However, no online system is fully secure, and absolute protection cannot be guaranteed.
Personal data may be shared only under the following circumstances:
With trusted service providers engaged in operational support, under confidentiality obligations.
When required by law, legal process, or regulatory authority.
To protect the rights, property, security, or integrity of Medipack, its users, or the public.
Medipack retains personal data only for as long as required to fulfill the purposes outlined in this policy or to satisfy legal and regulatory retention requirements.
Personal data may be processed or stored on servers located outside the user’s country of residence. Medipack shall implement appropriate safeguards to protect such data in accordance with applicable laws.
Subject to applicable law, individuals may have the right to:
Request access, correction, or deletion of personal data.
Object to or restrict processing.
Withdraw consent, where processing is based on consent.
Request data portability, where applicable.
Medipack does not knowingly collect personal data from individuals under the age of 13. If such data is identified, it will be erased without undue delay.
This Privacy Policy is governed by the laws of the United Republic of Tanzania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dar es Salaam.
Medipack may amend this Privacy Policy from time to time. The most recent version shall be published on this page and will indicate the latest effective date.
Contact Us
For questions or concerns regarding this Privacy Policy or the handling of personal data, contact Medipack at:
Email: info@medipackhealth.com